Game is too laggy

Hello EA team 

Since yesterday morning this game stops every few seconds for 5 to 6 seconds. To do anything for the  mayor COM is very nervig but to create a draft for the  design challenge is nearly impossibe. E.g.  if you try to load an object from the storage or to move an object in the design city to another place the game stops.

please can you pass this problem to your IT that they can solve it asap