Constantly crashing
I recently made an in app purchase of seasonal coins and instantly my game crashed! Have not been able to play it since. It crashes with in 5-10 seconds on loading. On occasion a scene will pop up and say I have reached the next tier. Must be a bug! I will try and grab a screenshot if possible with the constant crashing! Anyone else have this issue? So frustrating!!SuperSim E5 and the worst gaming support in history
In May, an in-game event sold train cards SuperSim E5. One of the weeks there was a bug in the game where random cards. Many players wrote to support and these cards were returned to them quickly. I have been writing for 3 months. Support refuses to solve the issue, refuses to understand the situation. All screenshots are attached to them. I wait a very long time for an answer (more than 72 hours) and receive a template answer. Why? Why does support not care about players? Why do they not know the word loyalty? In all other games, the developers themselves calculate compensation.In this game they don't want to do nothing. For 3 months there were no questions, clarifications, nothing. They just refuse and that's it. Even to send 3 screenshots I had to write 4 requests. Because the support employee can't read and instead of 3 links sends 1. You are killing this game with such disgusting, ugly, worst technical support. Absolutely incompetent and unprofessional team.I would like to know where I can write a complaint about technical support staffThe image quality of the simulated city on the mobile phone is too bad.
I found a problem that has been bothering me for a long time is that the image quality of the simulated city on the mobile phone is really too bad. Many scenery can't be shown, as well as those skyscrapers and epic buildings. What should I do? It's similar to the hot air balloon below. Sometimes it even disappears directly, and there is no one in it.