I can no longer update game on my Nexus Tablet
For years I have played this game on my Nexus tablet. When an update was attempted, the Play store said my device was not compatible without any specific reason. I have plenty of storage and my OS is 6.xx which are both beyond what is mentioned in the 'mobile requirements'. Tech support is clueless. Does anyone know how to find a real reason a long running device is no longer compatible?
Icons/text too large on new phone
I recently purchased an iPhone 16 and when I started the game on the new phone, all icons and text balloons were way too large. When I try to type text for chat, the text size is so large that it comes out of the chat box. So the new phone isn’t giving me much joy. I read that the game performs a check of phone speed at startup, I restarted the phone multiple times to trigger this check, without any success. Any tips?
Contest of mayors, I won but no prize
Won yesterday, 1st place in Megapolis (highest) league. When contest ended, a message appeared "You are now playing in Neighborhood (lowest) league" and no prizes given. I found the same issue happened to many other players, over many years, but seems like it was never resolved. Support chat said they can't help. In-game chat isn't responding. Example of the same issue: Contest awards not given very weird bug ??? | EA Forums - 10435568 Is there anything that can be done? Was anyone able to resolve this?
Buildings not displaying properly
Hi, this bug has been present for me since the 10th anniversary, and I thought it would have been fixed by now. I'm not sure if the issue is on my side or with the game itself. The animal pastures/Icelandic horses turned black, and all of my Icelandic hills went gray (they're supposed to be a mix of green and gray). This has been very frustrating, especially since I’m a heavy user of Icelandic hills in design challenges.. I would greatly appreciate it if anyone could provide a solution. Note: Both my Android device and the game are updated to the latest versions. Thank you.
