Forum Discussion

2 years ago

In game purchase glitch

For the past 3 days I can't purchase SimsCash or simple answer. It keeps giving the following 2 messages Error processing purchase The item is no longer available. SimsCash and simoleons are not ...

EA_Lanna

Community Manager

2 years ago

Hi @psyteacher and @Banana0302Split,

I'll be able to share the relevant steps for your app store once I know a bit more. Can you share what device and OS you're playing from? In the meantime could you also check if the app store needs updating and potentially the SCBI game app too? BEFORE UPDATING please make sure your game has been backed up and that you have a log of your Player ID...just in case. I'll share the links for both below:

- EA_Lanna