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Anonymous's avatar
Anonymous
7 years ago
Approved

Issue with New Ipad on same account as iPhone 7 Plus

I have been playing on an iPhone 7 Plus, but my family member just started playing on my iPad...a new 6 gen 2018 model. Both the phone and the ipad are on the same Apple account. He had been playing on an Asus Transformer, and the screen broke, and its very slow...so I was going to let him play on the iPad.

The problem, is that now the iPhone 7Plus and the iPad both have the same account. 

I am afraid that if I log into the FB account on the iPad that was on the transformer...that my phone will follow suit, and that I will lose that Sim CIty game. I play on the phone, and he plays on the transformer, and again, is changing to the iPad.

Has anyone dealt with that issue, and/or knows how to fix it?

Thanks,

UsMarineColonel (Kingston)

Mayors Club (Devil Dogs)(USMC) 

2 Replies

  • PinnacleValley's avatar
    PinnacleValley
    7 years ago

    Hi Colonel,

    I would suggest contacting technical support through the in game help section and they will assign a ticket to a staff member who will provide support on the best way to resolve the issue. Good luck Sir and thank you for your service.

  • Anonymous's avatar
    Anonymous
    7 years ago
    Approved
    Thank you for your help...will see if they can help.

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