Forum Discussion

entenhausen_19's avatar
entenhausen_19
7 months ago

Lost milestone after the app crashes?

Hello,

After I wanted to collect points for an order, the app crashed.
After that, a milestone of 10,500 points for collecting industry items had disappeared and was not counted!
Likewise, the points were not counted for the order of 1,500 points that I wanted to redeem!

What's going on with the servers in the last few days?
It's not possible to play smoothly at the moment, there are already threads about this on Reddit!

It was the last time I paid for the Mayor Pass!

I don't feel like getting angry any more!

Because of the points I lost, I don't have the slightest chance of making it into the top 6!

Thanks for nothing!

1 Reply

  • GrumpyBedlam's avatar
    GrumpyBedlam
    Seasoned Ace
    7 months ago
    @entenhausen_19 You are not the first or the last I fear.
    We have all suffered a loss in the game due to an app crash.
    That pain will pass. Something else might even take it's place.
    Put your big boy pants on and keep playing 🤣

    You could even have tried logging out and back in again because there would have been a good chance that your progress might not have been saved either and you would possibly have returned to a point before the crash happened 🤔
    At least now you will know what to do if or when it crashes again right? 😉

    Now if you had lost everything in a wildfire, that would have been pretty serious...

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