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SactoRick's avatar
SactoRick
New Novice
2 days ago

New Bug…..

After receiving the new seasonal event news and the service update news, I began experiencing the screen freezing and becoming pixelated when attempting to upgrade roads in any of my cities and when trying to dispatch trains. While, I have yet to receive the upgrade that has been announced for the services, I’m not looking forward to additional bugs disrupting game play.  Any suggestions as to the screen freezes? As, people are abandoning properties due to traffic congestion. Any help is appreciated.

4 Replies

  • Vernissa's avatar
    Vernissa
    Seasoned Veteran
    7 hours ago

    This problem has been going on for months. EA say they cannot replicate the problem, and yet so many people have the problem. It seems to be iOS related but I guess they do not have anyone testing iOS.

  • SactoRick's avatar
    SactoRick
    New Novice
    11 hours ago

    Thanks, I’ll do the same. I look forward to any additional info.

  • Linds1952's avatar
    Linds1952
    Seasoned Novice
    20 hours ago

    I had the same problem after the last but one update. Since the latest update no problem.  But now the Disney ads don’t give a reward

  • rrmz72cgh5tu's avatar
    rrmz72cgh5tu
    Seasoned Newcomer
    21 hours ago

    I don’t know that I can offer a solution, but I can tell you that a lot of other players (myself included) have been experiencing this for a bit. Last season I couldn’t place any of the new buildings without it going black and freezing. I’m going to submit a ticket, but I’m not sure how that will pan out other than add to the count of other players submitting tickets for the same thing. I’ll come back to this thread if I hear anything that’s helpful.

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