Forum Discussion

alifie1's avatar
alifie1
New Ace
1 year ago
Solved

New club members not listed in the club member list

How often is the list of club members updated? I can see in the club chat that 4 new members joined our club. However, they are not listed in our club member list and it is not possible to visit their cities.  One of them joined the club 8 hours ago! (They have not left the club.) 

5 Replies

  • EA_Cath's avatar
    EA_Cath
    Icon for Community Manager rankCommunity Manager
    1 year ago
    Hey @alifie1 , have your members list updated since you posted?
  • Just to rule it out, are you looking at the Club Challenge scores instead of  the Members list? The Challenge scores won't update until they get some points on the board.

  • alifie1's avatar
    alifie1
    New Ace
    1 year ago

    Yes, the club member list updated about 25 minutes later. 

  • alifie1's avatar
    alifie1
    New Ace
    1 year ago

    I was looking at our club member list. 

  • EA_Cath's avatar
    EA_Cath
    Icon for Community Manager rankCommunity Manager
    1 year ago
    @alifie1 Thanks for the confirmation! Must be some weird delay. If that happens again keep us posted!