Forum Discussion
Anonymous
10 years agoI want answers. I just had the same thing happen to me. My game is an older version, from like a month ago. Who can I call so they can restore the correct city?
I'm fuming. I'm in level 30 something and back to level 29. I had 14 keys and now I have 11 but I had used those 11 so I'm down over a dozen keys. I had over 300K. I had tons of parks. I had more storage. I want all my stuff back. What is the customer support number?
I'm fuming. I'm in level 30 something and back to level 29. I had 14 keys and now I have 11 but I had used those 11 so I'm down over a dozen keys. I had over 300K. I had tons of parks. I had more storage. I want all my stuff back. What is the customer support number?
Anonymous
10 years agoI was at level 34 and my city disappeared as well, but I was able to get it fixed. I had to contact customer support via email, and after explaining what happened they finally submitted my case to the higher ups. After 2 days they emailed me telling me they restored it by using their server. So yeah contact customer support.
- Anonymous10 years ago
Heh ... still nothing.
I wrote to support and they tell me, that experts know about my problem and will fix it as quick they can...
Tdy my friend told me, that my city in his friend list is gone ... just dissapired ... so they delete that city which i want to back ...
So nice with solving problems ...