They've told me to stop contacting them that they'll contact me once they are done investigating. It's not like they're trying to solve a complex crime or something... EA and/or their servers screwed up and they can't figure out why. They should be working to get our cities back on the main server, not closing our tickets and telling us to be patient. It's now been 2 months. :-(
I just keep adding new reports but there all ignored now so I guess the city is gone.
Just waiting for some news, hoping it gets solved but not expecting it. Hard to understand why it's taking so long to figure out.
Months rolling by and still same bs reply
I'm still pinging them every few days. They say to be patient and that some cities have been fixed. I ask when mine will be fixed. They tell me they're sorry I'm upset and they'd feel the same way. It's been almost 3 months. This is beyond ridiculous.
Same bs I get
Contacted support and got:
Unfortunately, the issue is with the development team and they are working to get this fixed.
Wanted to share, I've pretty much given up.
Yep that’s all I got gave up now no point.
Community ManagerCommunity Manager
