Re: Sim City BuildIt

Thanks, @Taserdom13 - I meant the system update version. It's found under your phone's Settings > System Updates. It's usually a bunch of letters & numbers, like G930VVRSBCTC1 https://support.google.com/android/answer/7680439?hl=en

If the Android system update is the newest version, and your Google Play app is updated to the newest version, then clearing the data & cache usually fixes this issue. 

I have seen some reports that changing the resolution on your display can sometimes help. Go to Settings > Display > Screen Resolution > Choose WQHD (2560 x 1440) and try again. Also, if you changed the data storage to an external source, try setting it back to internal.

If this doesn't help, you should file a support request with the SCBO team here: https://simcity-buildit.zendesk.com/hc/en-us/requests/new

They should be able to help you further