Forum Discussion

Re: Wrongly Accused

I have the same issue and I have it TWICE a week.

After the first time they release me, somebody ( no clue why ) accused me again.

I have post all my stats, that I really suffer with the simoleons , but the converstation is really very poor.

I am also thinking about the law suilt as I pay real money to the EA and they cannot act like this.

This is technically impossible being on the 12th. 12 proven as innocent and after 4 days later again cheater with the same account, same city and same devices.

They ALL have out city stats. This is very easy who is on the level 99 or even 101, or 0. having and lot of premium stuff, being in COM for level 10 and having in total 9mil people in multiple city.

To find the real cheater is really easy so why they are accusing innocent and even not do any reward, when they proof you innocent.

The game is awesome, but this really sucks and need to be solved.

Hey Mayor,

Your request (781040) has been updated. If you need to add any extra comments, please reply to this email. Thanks!

R S Angam (SimCity BuildIt)

Dec 21, 2022, 05:02 GMT+2

Hello Mayor,

Thank you for your patience,

Let me share with you that we have cross-checked your account multiple times with the team and it is confirmed that your account has been hacked or have used unauthorized software programs or tools, game modifications, etc. I'm sorry we are unable to retrieve back your account to the normal server.

I hope this addresses your concern.

Thank you & have a wonderful day!

2 Replies

suusje
3 years ago
Same issue for me. I received the same answer.
Player_FL_Dave
3 years ago
This has not happened to me, yet. One of our best players got reinstated last week to be banned again this week. I sent my message to Support in hopes to aid my friend. I am really beginning to hate this game after enjoying it for over six years. EA game developers can't * off enough players with their stupid updates, they need to have help from the "Hackers Detection Team" and ban as many honest players as they can.
I guess hackers are too smart to be detected, so they ban honest players to show they are doing some work.