Samsung A71 - Server connection was not successful

@wongv2020 - Thank you so much for taking the time to share this information with us! 

According to the SCBI Play Store listing, the last update was June 3, so I can't find any information that points to anything changing with SCBI during the time you had it uninstalled. The only other thing that I can think of, that could be a factor, would be a system update. You can always check in Settings > System Updates to be sure.

To anyone who is willing to test, it would be great if you would take the time to uninstall one app from wongv2020's list at a time, then check if you can launch the game before you uninstall the next one. You can narrow it down to which app might be conflicting with SimCity BuildIt. Whatever you last uninstalled before it launches would be the conflict. And of course, you can always reinstall anything that you want to keep, if it didn't make a difference.

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Please reply back with results. 🤞 And thanks again, @wongv2020 !

I also the Samsung A70 and I receive the exact same error message. I have connected to the game with both Cellular and WiFi connection and results isn't changed. Please let me know if there's a solution.

I have checked my phone and found that the system was last updated on June 12. I also tried enable AppCloud and GameLauncher back but the game still able to start and play normally. So, I guess it should be KidZones or other preinstalled apps that I completely uninstalled that cause server connection issues. Sorry I couldn't be more specific about what apps actually caused it.

there was a new update on my phone today I download it and the first thing i did after that was checking with the game and i opened it the surprise was it worked without uninstalling any apps
so i guess it was problem with Samsung not the game
so to anyone have "server connection not successful" message try to update the phone and check with the game

No,i havent played sim city,only had an issue with fifa....but i can understand as both  games are EA products..so yeah,i emailed them...they told me that they were working on an issue about  software compatibility with many phone models and told me to wait for future updates. After,few days slowly the lag n connection problem is getting lesser and it much ''playable'' now.I can feel the change now,less lag n server connection.

Hi guys,

I have updated mywmy Galaxy A71 with the last OTA just released and the game working.

I attached the image of the info about the system software.

The same version of Simcity previously the update not work.

I guess that the issue is something in rhe Samsung OS.

Bye

Hey Everyone, 

I was following this topic as i was facing the same issue, I also received a phone OTA update yesterday, 

I tried the game afterwards, it worked! no uninstall or clearing of anything was required. i guess it was a samsung sw issue. 

Anyways i hope this works for you too. 

This is fantastic news!

Thanks so much to all for patience & help while it got sorted 👍 

Special thanks to all those that let us know it worked for them. 

Happy Building!

Hey there, did you solve this issue ?

Any help will be appreciated.

Thank you.