Try loading the game while offline and try to rescue your commercial buildings at least.
I've tried offline & it still crashes every time
Have you checked for updates to your operating system?
Deleted the game's cache?
Updated anything else that has available updates?
Restarted your device?
Basically the usual questions that support will ask you if you contacted them about your issue.
They will probably suggest that you save your progress and delete and reinstall the game too 🤔
Done it all, unfortunately
It looks like you're gonna have to contact support then and raise the issue with them.
