Sim City Build It Recovery Help

When you play offline:

• Your device is not communicating with our servers, so we are not saving your progress. If something happens to your device, you could lose your progress!
• Social features are disabled so you are unable to visit your friends’ cities (Daniel's Trade Depot will still be open for business).
• Your Trade Depot and Global HQ are inaccessible. If items previously put up for sale in your Trade Depot are sold while you play offline, you will receive your Simoleons only after you connect again.
• Important updates and bug fixes won’t be relayed to your phone. Don’t miss out!
• You cannot make any purchases of SimCash in the store (but you can still exchange your current SimCash for Simoleons).

It’s also important to note:

• If you have been playing offline on one device and start to play online on a secondary device (using the same account login), any offline progress you made on the first device will be overwritten and cannot be retrieved. 
• If you’ve stayed offline for a while, there will come a point where you’ll be unable to continue playing unless you reconnect. Important updates and new features will be coming, and you’ll want to keep up with the possibilities for enhancing your city of the future! We’ve got a lot planned and want you to have the best experience possible!