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Anonymous's avatar
Anonymous
8 years ago
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Simcity build it has disappeared from my iPad please help

For some reason simcity seems to have been deleted from my iPad, I reinstalled it and it's completely reset, I was not logged in with Facebook or game center but have made purchases within the game, ...
  • EA_Mai's avatar
    EA_Mai
    8 years ago

    Hi @Gee21289,

    I don't know how it was deleted, apps don't usually just disappear. Has anyone else have access to your iPad?

    Unfortunately, there's nothing we can do to retrieve your progress. As you weren't logged in on Facebook or Game Center, your progress was only stored in your device. When the app was uninstalled, that progress was deleted. ☹️

    I wish I had better news for you,

    -Mai

EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
8 years ago

Hi @Gee21289,

I don't know how it was deleted, apps don't usually just disappear. Has anyone else have access to your iPad?

Unfortunately, there's nothing we can do to retrieve your progress. As you weren't logged in on Facebook or Game Center, your progress was only stored in your device. When the app was uninstalled, that progress was deleted. ☹️

I wish I had better news for you,

-Mai

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