SimCity BuildIt - New update

I'm not sure what's worse. The fact that you took a good game and a fascinating concept with the GTHQ and destroyed it or the fact that you don't respond to anyone here with answers or anything. I'm off to google play store to leave a review and tell everyone what happens once you level up and can't get what you need. I waited 8 days to open one lousy area on the map with dozer parts. Yeah, yeah, yeah, I should have spent my real money to get sim cash to get the parts. Well, no thank you because after leveling up this last time in must have triggered something because EVERY building upgrade takes a day or more of playing time to gather what I need to upgrade one freakin building. The upgrade requirement for the "premium" build items is ridiculous. I see one item type will be for 2 pizzas. It takes hours and hours of cheese and steak making just to get the pizzas. Good luck finding them in the GTHQ. And no doubt there are 5 other items styles with multiple counts on each FOR EVERY UPGRADE. And with only one of each type of commercial building available it's so slow it's not even fun. Oh, I guess we are back to me spending real money. Well, I would have paid 10-20 bucks up front if the play was better and upgrade parts and more commercial building were available. I need 2 bags of cement and have to wait nearly 2 hours and all the while and other build items like freakin nails, wood planks and glue that I need to build other items that I eventually have to wait 2-4 hours for to finally build one upgrade. Whew! That was a mouthful. Even if I had all day to play I'd want to poke my eyes out. The only good thing is it takes so long to build sofa's and fridges and yogurt (seriously? one of my building wanted 3 frozen yogurts and bunch of other stuff - 12 hours worth of frozen yogurt builds AFTER you get what you need to make them) that it at least it gives me time to fight with a thousand other people in the GTHQ for one dozer blade. The only reason I took time to write this is to warn others and a pitiful last ditch effort to get a response. I liked your other PC Sim games but this is putting such a bad taste in my mouth I don't have anything good to say about EA. PLS fix this. The word of mouth by responding and fixing the game would pay you huge dividends! Can you NOT SEE THAT? 

Best-

A Unhappy mayor-