Forum Discussion
Hello, after the iPS update (16.0) the app not working anymore…
- 3 years ago@EA_Cath Any update on this
- 3 years ago
[FIXED] After testing, the game is available on iPhone 12 Pro with iOS16, but not at all on iPhone 12 Pro Max. Please pay attention on that.
- 3 years ago
[SOLUTION]
Good News!!!!!!
The game is available after resetting your iPhone!
So delete the game, and try to reset the iPhone to the default setting(do NOT erase all contents).
Then install the game again, and everything works perfectly!!!!
Good luck everyone.🙌
- 3 years ago
Check out the info on this picture. Itried it and it all works now.
- 3 years ago
Can we get any actual update on the iOS compatibility issues? Many of us are largely invested into our cities and I speak for myself as well as many others that the only reason I allow myself to become monetarily invested in a game such as this is because it’s backed by a well-known and highly capable software company with the capacity to stay on top of issues such as these. Many of the reported issues have been brought to EA’s attention while the iOS was still in beta development, which developers are always granted early access to so as to be given time to spearhead most of the impending compatibility issues before the public release.
I’m thankful that the issues I’ve reported are not as gameplay-prohibitive as many in this thread are experiencing, but my issue (cannot send chats in mayors club, and game crashes while collecting various rewards) was reported nearly a month ago and I have not yet seen a resolution. EA has been around since the words “game” and “software” were able to be used in the same sentence (40 years!) and has experience and capability that other gaming companies look to for inspiration. Please don’t leave us in the dark.
- 3 years ago
Yep! Completely ridiculous. In a few days it will be a month for me. Probably lost everybody on my war team. not happy with this game or developers at all right now… And no (to everyone else) I am not freaking resetting completely my phone.
- 3 years ago
Any updates please?
- 3 years ago
I’m not sure about the crashing issue, as I never experienced that, BUT the update (released today) has solved the issue on iPadOS 16.1 not being able to type in chat.
I haven’t been able to confirm yet if it solved chest collection but I’m glad to see progress has been made.
BUT CAN WE TALK ABOUT THIS NEW MENU SETUP AT THE BOTTOM?
C’mon guys, what were y’all thinking?? Why in the world would we move the chat bubble to a submenu where I have to tap on the arrow to even see if there’s a chat message? Put the city journal down there, and some stuff that we DON’T use 30 times a day behind that menu… NOT the friggin CHAT
- 3 years ago
I do confirm, a quick run shows major issues have been fixed in the present release. Hope no more bugs are present.
//
- 3 years ago@EA_Cath There has just been an update but it still doesnt work?! Missed oppurtunity. When will this be fixed??
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