Forum Discussion
[SOLUTION]
Good News!!!!!!
The game is available after resetting your iPhone!
So delete the game, and try to reset the iPhone to the default setting(do NOT erase all contents).
Then install the game again, and everything works perfectly!!!!
Good luck everyone.🙌
This worked for me as well.
- Uninstall game
- Reset phone
- Reinstall game
- Complete ‘startup’ tasks in game
- Log into Game Center and choose saved city
- Up and running again
Total pain, but it does work!
- 3 years ago@itsbryindy74 Unfortunately didn’t work for me? Any other solution ?
- 3 years ago@i9mtt Unfortunately, I don’t have any other suggestions. To be clear, by reset phone, you have to reset all your phone settings to defaults, not just restart the phone. When I did this and reinstalled the app, I was good to go.
- 3 years ago
OK well I’m not gonna do a full reset on my phone and possibly lose absolutely everything and plus my contacts I did a soft reset (twice!) which should have solved the problem but the fact of the matter is EA has to do a friggin update for the software 16.0 compatibility for Apple phones! This is complete stupidity at this point! Almost 2 1/2 weeks I still have money in my game, it’s freaking *.
- 3 years ago
Your fix worked for me as well. About 20 minutes of annoying pain. On the positive side, the iPhone speeds up once it is reset.
Additional notes to reset an iPhone 11 (Your milage and terrain may vary):
- Go into Settings
- General
- Transfer or Reset iPhone
- Reset (DO NOT SELECT "ERASE ALL CONTENT AND SETTINGS"!!!!)
- Reset All Settings
- Then follow the prompts
My iPad is still running iPadOS 15.7 and iPadOS 16 is not available for the iPad 6. I checked and syncing between the iPhone and iPad works once logged into the Game Center.
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