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ImsTwo's avatar
2 years ago

SimCity Buildit October 18th update load issue

After the October 18th update, SimCity Buildit hangs on load.  THe load screen progress bar typically finishes but will not load.  This happens on only devices that were connected to facebook.   Other devices that are not connected to facebook work normally.   I determined the facebook issue by restricting access of SimCity via a firewall and trial and error.   By blocking the facebook transactions the game generally starts.   Game also starts if there is no internet connection.   I did report the issue thru the helpdesk but they could not help and suggested posting to this forum.  If anyone needs further information i will be glad to help. 

3 Replies

  • I am not sure, but try to unload (logoff) the www.facebook.com, and only keey the facebook app loaded. Then, logoff facebook from sc and connect again. I have multiple facebook connections with multiple devices, and i only find that the cpu load is huge this version. Theymight be able to fix that. 

  • ImsTwo's avatar
    ImsTwo
    2 years ago

    Thanks for the idea.    I do not use the facebook app and it is not installed.  I suspect something like that has changed i.e. the connection to facebook is no longer supported via a web transaction from Sim City when it tries to login which is how it worked before in my case.  At one time i received an error that popped up in the browser stating something to that effect but that was before the update.  I have been trying to connect to google instead.  I have gotten the game to work by blocking facebook transactions in a firewall. 

  • I have and had been sav8ng and logging in from Facebook.I now can not access my city at all.The load page that has the two cities to choose from doesnt even load,so I can not even click on it to play my city I've had worked on for a year.I did email EA and waiting,did get a email back from them saying they are looking into it.This happened when the rain showed up.I done everything I could think of,uninstalled, reinstalled,checked for updates everywhere,played the tutorial up to when the save came up,to be able to click on my city,that page didn't load at all.Went to Facebook checked everything there and can't find any info on my now lost city

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