Forum Discussion

clintlb22's avatar
clintlb22
4 years ago

Since latest update I can’t connect, severs not connecting

Additionally, I had trouble downloading the extra stuff once the app updated. I had to delete and reinstall the app altogether to even get this far.. and yes, I’m connected to the internet. I’m using...
jubrand11's avatar
jubrand11
4 years ago

Same issue. Works on my iphone, but will not load my city on my ipad. Same wifi connection and everything. 

Tried deleting and reinstalling on both ipad and iphone, the iphone will work, but still not the ipad. It gives me error code 60002.1001.999 when it tries loading my city. 

never2old2game's avatar
never2old2game
Hero (Retired)
4 years ago

@jubrand11 

@clintlb22 

I have seen this error code before after an update, but it has been a while.

Try going to App Permissions on your device, then to SimCity BuildIt, and grant storage permission.

See if that works.

🤞🏻

  • clintlb22's avatar
    clintlb22
    4 years ago

    Sadly, I've already looked at those settings and besides the fact that I didnt see one that specifically gave storage rights, everything looks to be "normal."

    • jubrand11's avatar
      jubrand11
      4 years ago

      Same here. There's no "storage rights" that I see anywhere on my ipad. 

      • never2old2game's avatar
        never2old2game
        Hero (Retired)
        4 years ago

        That's odd. On my Android I just go to Settings > Apps > SimCity > Permissions.🤔

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