Forum Discussion

9388ff56201f67ee's avatar
2 months ago

Unable to load my city.

This morning my game would not load on my android. It crashed 4 times in a row, I have plenty of free space on my phone so that is not the issue. I uninstalled it, restarted the phone, then reinstalled the game. After inputting my date of birth, the game dutifully starts to load the tutorial but immediately crashes again. I have been playing since March of 2015 so I have a lot of time invested in my city. I do not believe my device is the problem. My question: is there an update issue or a server issue that is at fault? Any information will be of help. Thanks.

5 Replies

  • Oh thank God. I am not the only one with problem. I am in the same boat  never been a issue before . Its  got to be the sever. I didn't see a update in store. 

  • 989djuo23a8w's avatar
    989djuo23a8w
    Seasoned Newcomer
    2 months ago

    I have same problem today. Cleared cache. Did'nt work. Reinstalled, but game crashes even before I try to login

  • I had the same problem uninstalled and reinstalled now ive lost my game i did save it on ea.com but cannot get it back spoke to ea were no help at all any  idea on how i can get my game back

     

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