unable to update and now can't install game
I paid for the Mayor's Premium Plus pass and suddenly the Thailand pass stopped and I was told to update the game. I tried updating it and it gave me an error saying "Oops! Something went wrong on ...
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BTW, the only answer EA gave me was "factory reset your phone." I did, and after weeks of trying to restore everything, I lost my Mayor's and Vu's passes and had to pay for new ones. This kind of reply from EA without any feeling of obligation to refund me or add compensation in SimCash (anything would have been nice!) is becoming more and more common.
I'm tired of the bugs that keep appearing with no attempt by EA or the SimCity Buildit team to fix it.
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- EA_Lanna30 days ago
Community Manager
- EA_Lanna3 years ago
