Why my storage suddenly dropped?
My storage of the city suddenly dropped from 385 to 360, without any notification received?. I wonder why?
Forum Discussion
@edwardkitsiu During the season competition you can earn temporary storage increases based on your advancement. Once the season is over the temporary storage goes away. If you did not invest the required storage items (racks, cameras & locks) your storage reverted back to where you were before the beginning of the season. I heard several folks with a similar concern so I contacted the help desk in the middle of the season basically to go on record and they explained there had been some confusion by players but what I earned permanently would be there at the end of the season...and that’s exactly what happened.
If you actually invested storage items to reach the next level, contact technical support through the in game help section and report what happened. If that’s not the case, don’t worry season 4 starts this week. Good luck.
Thanks, I have the same issue. How do you contact in game help if you don't have a settings button? (Android)
@Chelle_NZ007 As you enter your city you will see your simcash total in the upper right corner, directly below you will see a screwdriver crossing a wrench...click on this and follow the directions. Good luck.
