Forum Discussion

Anonymous's avatar
Anonymous
10 years ago
Solved

Your device is not compatible with this version

I have a Motorola Droid Turbo, Android versoin 5.1. I can not update the game because it says "Your device is not compatible" I have already cleared cache and that did not work. I have uninstalled the game and that did not work. Please help! I miss playing ☹️
  • Anonymous's avatar
    Anonymous
    10 years ago

    Yep, the sim cash does keep piling up! But my problem has been sorted - try clearing your cache by opening your apps from System Settings > Google Play Store > Clear the cache and any updates. Restart your device and open GP Store to download any store updates. It worked for my device.

16 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago

    Yep, the sim cash does keep piling up! But my problem has been sorted - try clearing your cache by opening your apps from System Settings > Google Play Store > Clear the cache and any updates. Restart your device and open GP Store to download any store updates. It worked for my device.

  • Anonymous's avatar
    Anonymous
    10 years ago
    It worked!! I'm building!! Woo hoo!!
  • Anonymous's avatar
    Anonymous
    10 years ago

    Fantastic!! 👍

  • Anonymous's avatar
    Anonymous
    10 years ago

    Thanks ! Unfortunately, cash didn't pile up !

  • Anonymous's avatar
    Anonymous
    10 years ago

    That's weird, mine did....

  • Anonymous's avatar
    Anonymous
    10 years ago
    Mayor Bloomberg here and I have the dame issue. Very disappointed. Not sure if I'll ever spent another dollar on the game again, even if the issue gets resolved. Thought it was just my low end LG G stylo phone, but apparently others of higher quality phones are having the same issue. Dammit Jim! My people need me!

About SimCity BuildIt

Issue with the game? Join our SimCity BuildIt community forum to discuss troubleshooting.8,690 PostsLatest Activity: 3 days ago