Forum Discussion
EA_Mai
EA Staff
7 years agoHi @1__Hav1k__1,
I'm pretty sure the person you spoke to doesn't have the ability to change city names, but I'll try to find out for sure and, if needed, see what action to take from there. Just to make sure as well, is it possible by any chance that someone had access to your computer, and wanted to have some fun?
You probably already know, but you can change the name again from the town hall.
@BlackjackWidow, thanks one more time for the tag!
-Mai
Anonymous
7 years agoThe associate, by the name of Chris or Christopher was the person who assisted me. While on the phone, I logged out of Origin like he asked, because he was going to gain access to my account and “troubleshoot”. He then created this test region where he was going to further investigate my issue. I wasn’t aware that he chose to name his “test” region “Caca *** *** Head”. It’s very obvious what he wrote here. It’s unfortunate that when people call concerned with their game purchase, this is how They’re treated. I’ve never had to do this before and i was just going to let it go - but after sleeping on it, i couldn’t help but think that this really happened. I’m sure there’s a way you can confirm validity of what I’m saying, or at least I hope there is!