ACCESS_VIOLATION reading address 0x00000000

Question

[Build info]Application: SimCityAppVersion: 257457766Description: SL 726099Build: Release[System info]Computer name: Xrucial-PCUser name: XrucialEA_PLATFORM: Windows on X86OS name: Windows 7OS version number: 6.1.7600OS service pack:Debugger present: noCPU count: 2Processor type: x86Processor level: 6Processor revision: 5898Memory load: 38%Total physical memory: 4094 MbAvailable physical memory: 2516 MbTotal page file memory: 6014 MbAvailable page file memory: 3792 MbTotal virtual memory: 4095 MbFree virtual memory: 3658 Mb[Application info]Language: C++Compiler: Microsoft Visual C++ compiler, version 1500App path: X:\Origin Games\SimCity\SimCity\SimCity.exeApp version: 1.0.0.0[Exception info]date: 03-05-13time: 18.27.50type: ACCESS_VIOLATION reading address 0x00000000address: 0x00598fb0 "X:\Origin Games\SimCity\SimCity\SimCity.exe":0x0001:0x00197fb0[Call stack]X:\Origin Games\SimCity\SimCity\SimCity.exe0x00598fb0X:\Origin Games\SimCity\SimCity\SimCity.exe0x005f0036[Stack data]0018cea0 | f0 97 5b 05 80 fa ff ff 00 60 97 03 a0 f8 ff ff | ..[......`...... |0018ceb0 | 80 6d a9 07 80 fa ff ff ff ff ff ff ff ff ff ff | .m.............. |0018cec0 | 00 92 90 07 80 fa ff ff 59 dd 6e 36 00 f8 ff ff | ........Y.n6.... |0018ced0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |0018cee0 | 41 b9 af 08 80 f8 ff ff 20 26 df 06 80 fa ff ff | A....... &amp;...... |0018cef0 | 34 00 00 c0 00 00 00 00 05 00 00 00 00 00 00 00 | 4............... |0018cf00 | 00 92 90 07 80 fa ff ff f7 a2 ac 36 34 fd ff ff | ...........64... |0018cf10 | 40 03 00 00 34 fd ff ff cc 02 00 00 34 00 00 00 | @...4.......4... |0018cf20 | 40 00 00 00 00 00 00 00 a0 cf 18 00 00 00 00 00 | @............... |0018cf30 | 49 d0 18 00 b8 1c ce 06 64 25 40 00 b8 1c ce 06 | I.......d%@..... |0018cf40 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |0018cf50 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |0018cf60 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |0018cf70 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |0018cf80 | b8 55 cf 06 6e 67 c6 00 28 1c 41 00 40 d0 18 00 | .U..ng..(.A.@... |0018cf90 | 49 d0 18 00 00 00 00 00 c8 0c 6a 04 46 8f 59 00 | I.........j.F.Y. |0018cfa0 | a5 8f 59 00&lt;04&gt;0d 6a 04 c8 0c 6a 04 d8 68 6a 04 | ..Y...j...j..hj. |0018cfb0 | 98 e8 18 00 5c 00 57 00 69 00 6e 00 b8 55 cf 06 | ....\.W.i.n..U.. |0018cfc0 | 53 00 5c 00 78 00 38 00 36 00 5f 00 6d 00 69 00 | S.\.x.8.6._.m.i. |0018cfd0 | 63 00 72 00 6f 00 73 00 6f 00 66 00 74 00 2e 00 | c.r.o.s.o.f.t... |0018cfe0 | 76 00 63 00 39 00 30 00 2e 00 63 00 72 00 74 00 | v.c.9.0...c.r.t. |0018cff0 | 5f 00 31 00 66 00 63 00 38 00 62 00 33 00 62 00 | _.1.f.c.8.b.3.b. |0018d000 | 39 00 61 00 31 00 65 00 31 00 38 00 65 00 33 00 | 9.a.1.e.1.8.e.3. |0018d010 | 7c 79 05 01 7c 79 05 01 7e 79 05 01 33 00 30 00 | |y..|y..~y..3.0. |0018d020 | 37 00 32 00 39 00 2e 00 36 00 38 00 40 d0 18 00 | 7.2.9...6.8.@... |0018d030 | 49 d0 18 00 40 d1 18 00 65 00 5f 00 40 d0 18 00 | I...@...e._.@... |0018d040 | 32 35 37 34 35 37 37 36 36 00 63 00 62 00 63 00 | 257457766.c.b.c. |0018d050 | 62 00 37 00 30 00 36 00 65 00 35 00 00 00 00 00 | b.7.0.6.e.5..... |0018d060 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |0018d070 | 00 00 00 00 34 00 36 00 7e 3c 30 77 36 00 38 00 | ....4.6.~&lt;0w6.8. |0018d080 | 46 3c 30 77 44 bd a5 43 38 cd 18 00 d0 00 00 00 | F&lt;0wD..C8....... |0018d090 | 00 00 3b 01 1b 00 00 00 1c b8 8d 34 fe ff ff ff | ..;........4.... |0018d0a0 | 1c b8 31 77 09 b5 31 77 00 00 a3 60 00 10 93 00 | ..1w..1w...`.... |[Instruction data]00598f30 =&gt; DLL not found, no disassembly.[Registers]eip: 00598fb0eax: 00000000ebx: 00c6676eecx: 00000000edx: 00c67528esi: 00000001edi: 00000000ebp: 06cf55b8efl: 00010246esp: 0018cfa4[Modules]base 0x00400000 size 0x00ccc000 entry 0x010ca830 "SimCity.exe" "X:\Origin Games\SimCity\SimCity\SimCity.exebase 0x772c0000 size 0x00157000 entry 0x00000000 "ntdll.dll" "C:\WINDOWS\SYSTEM32
tdll.dllbase 0x76030000 size 0x00130000 entry 0x76040005 "KERNEL32.DLL" "C:\WINDOWS\SYSTEM32\KERNEL32.DLLbase 0x765b0000 size 0x000a6000 entry 0x765bc412 "KERNELBASE.dll" "C:\WINDOWS\SYSTEM32\KERNELBASE.dllbase 0x6c4f0000 size 0x000a7000 entry 0x6c4f2dda "apphelp.dll" "C:\WINDOWS\system32\apphelp.dllbase 0x63280000 size 0x00270000 entry 0x63282034 "AcLayers.DLL" "C:\WINDOWS\AppPatch\AcLayers.DLLbase 0x766a0000 size 0x000b1000 entry 0x766ac265 "msvcrt.dll" "C:\WINDOWS\SYSTEM32\msvcrt.dllbase 0x76f40000 size 0x00116000 entry 0x76f4fb8e "USER32.dll" "C:\WINDOWS\SYSTEM32\USER32.dllbase 0x75e80000 size 0x000fd000 entry 0x75ecf5eb "GDI32.dll" "C:\WINDOWS\SYSTEM32\GDI32.dllbase 0x749e0000 size 0x010c6000 entry 0x749e4d2f "SHELL32.dll" "C:\WINDOWS\SYSTEM32\SHELL32.dllbase 0x76210000 size 0x00040000 entry 0x762165ae "SHLWAPI.dll" "C:\WINDOWS\SYSTEM32\SHLWAPI.dllbase 0x76250000 size 0x0008b000 entry 0x762541fe "OLEAUT32.dll" "C:\WINDOWS\SYSTEM32\OLEAUT32.dllbase 0x6c4d0000 size 0x00013000 entry 0x6c4d1030 "MPR.dll" "C:\WINDOWS\SYSTEM32\MPR.dllbase 0x763b0000 size 0x001af000 entry 0x763b10d4 "SETUPAPI.dll" "C:\WINDOWS\SYSTEM32\SETUPAPI.dllbase 0x6bd80000 size 0x00003000 entry 0x00000000 "sfc.dll" "C:\WINDOWS\SYSTEM32\sfc.dllbase 0x6ca00000 size 0x00060000 entry 0x6ca02a49 "WINSPOOL.DRV" "C:\WINDOWS\SYSTEM32\WINSPOOL.DRVbase 0x762e0000 size 0x000ac000 entry 0x763104fd "RPCRT4.dll" "C:\WINDOWS\SYSTEM32\RPCRT4.dllbase 0x770c0000 size 0x00136000 entry 0x770c3912 "combase.dll" "C:\WINDOWS\SYSTEM32\combase.dllbase 0x75fe0000 size 0x00046000 entry 0x75fe11f1 "CFGMGR32.dll" "C:\WINDOWS\SYSTEM32\CFGMGR32.dllbase 0x75e40000 size 0x0001e000 entry 0x75e4113e "DEVOBJ.dll" "C:\WINDOWS\SYSTEM32\DEVOBJ.dllbase 0x74930000 size 0x0001c000 entry 0x7493ac91 "SspiCli.dll" "C:\WINDOWS\SYSTEM32\SspiCli.dllbase 0x685a0000 size 0x0000e000 entry 0x685a1005 "sfc_os.DLL" "C:\WINDOWS\SYSTEM32\sfc_os.DLLbase 0x74920000 size 0x00009000 entry 0x74921005 "CRYPTBASE.dll" "C:\WINDOWS\SYSTEM32\CRYPTBASE.dllbase 0x76660000 size 0x00034000 entry 0x7666c9c9 "sechost.dll" "C:\WINDOWS\SYSTEM32\sechost.dllbase 0x748c0000 size 0x00051000 entry 0x748c4955 "bcryptPrimitives.dll" "C:\WINDOWS\SYSTEM32\bcryptPrimitives.dllbase 0x6bd50000 size 0x0000f000 entry 0x6bd5a002 "SortWindows61.dll" "C:\WINDOWS\SYSTEM32\SortWindows61.dllbase 0x76160000 size 0x00020000 entry 0x76161005 "IMM32.DLL" "C:\WINDOWS\system32\IMM32.DLLbase 0x76d10000 size 0x000dd000 entry 0x76d110db "MSCTF.dll" "C:\WINDOWS\SYSTEM32\MSCTF.dllbase 0x6bdc0000 size 0x00083000 entry 0x6bdf6d3e "igo32.dll" "X:\Origin\igo32.dllbase 0x76df0000 size 0x00119000 entry 0x76df10f0 "ole32.dll" "C:\WINDOWS\SYSTEM32\ole32.dllbase 0x74560000 size 0x000bf000 entry 0x74571dfc "MSVCR100.dll" "C:\WINDOWS\SYSTEM32\MSVCR100.dllbase 0x76c60000 size 0x000ae000 entry 0x76c61005 "ADVAPI32.dll" "C:\WINDOWS\SYSTEM32\ADVAPI32.dllbase 0x40000000 size 0x0010d000 entry 0x4005a338 "Activation.dll" "X:\ORIGIN~1\SimCity\SimCity\Core\Activation.dllbase 0x76560000 size 0x00050000 entry 0x765610b1 "WS2_32.dll" "C:\WINDOWS\SYSTEM32\WS2_32.dllbase 0x746a0000 size 0x00082000 entry 0x746a10e7 "WINHTTP.dll" "C:\WINDOWS\SYSTEM32\WINHTTP.dllbase 0x73ff0000 size 0x00020000 entry 0x73ff4d19 "IPHLPAPI.DLL" "C:\WINDOWS\SYSTEM32\IPHLPAPI.DLLbase 0x763a0000 size 0x00008000 entry 0x763a1520 "NSI.dll" "C:\WINDOWS\SYSTEM32\NSI.dllbase 0x73fe0000 size 0x00008000 entry 0x73fe112d "WINNSI.DLL" "C:\WINDOWS\SYSTEM32\WINNSI.DLLbase 0x74780000 size 0x00075000 entry 0x747810b1 "SHCORE.dll" "C:\WINDOWS\SYSTEM32\SHCORE.dllbase 0x74340000 size 0x00011000 entry 0x74344491 "profapi.dll" "C:\WINDOWS\SYSTEM32\profapi.dllbase 0x74310000 size 0x00026000 entry 0x7431589e "ntmarta.dll" "C:\WINDOWS\SYSTEM32
tmarta.dllbase 0x74280000 size 0x00088000 entry 0x74287c79 "uxtheme.dll" "C:\WINDOWS\system32\uxtheme.dllbase 0x74960000 size 0x00074000 entry 0x74964b8e "clbcatq.dll" "C:\WINDOWS\SYSTEM32\clbcatq.dllbase 0x73f20000 size 0x0001a000 entry 0x73f21991 "CRYPTSP.dll" "C:\WINDOWS\SYSTEM32\CRYPTSP.dllbase 0x73ee0000 size 0x0003e000 entry 0x73ee14ae "rsaenh.dll" "C:\WINDOWS\system32saenh.dllbase 0x740a0000 size 0x00068000 entry 0x740a10b1 "webio.dll" "C:\WINDOWS\SYSTEM32\webio.dllbase 0x74020000 size 0x00075000 entry 0x74029301 "DNSAPI.dll" "C:\WINDOWS\SYSTEM32\DNSAPI.dllbase 0x74730000 size 0x0004a000 entry 0x747310a1 "mswsock.dll" "C:\WINDOWS\system32\mswsock.dllbase 0x74010000 size 0x00007000 entry 0x740113ea "rasadhlp.dll" "C:\Windows\System32asadhlp.dllbase 0x73fa0000 size 0x0003f000 entry 0x73fa9ee6 "fwpuclnt.dll" "C:\WINDOWS\System32\fwpuclnt.dllbase 0x73f40000 size 0x00054000 entry 0x73f4f6ea "schannel.dll" "C:\WINDOWS\SYSTEM32\schannel.dllbase 0x75cb0000 size 0x00188000 entry 0x75cb109d "CRYPT32.dll" "C:\WINDOWS\SYSTEM32\CRYPT32.dllbase 0x75e60000 size 0x00012000 entry 0x75e622b2 "MSASN1.dll" "C:\WINDOWS\SYSTEM32\MSASN1.dllbase 0x73ec0000 size 0x0001d000 entry 0x73ec10e0 "gpapi.dll" "C:\WINDOWS\SYSTEM32\gpapi.dllbase 0x73ea0000 size 0x00019000 entry 0x73ea105e "ncrypt.dll" "C:\WINDOWS\SYSTEM32
crypt.dllbase 0x73e80000 size 0x0001a000 entry 0x73e87720 "bcrypt.dll" "C:\WINDOWS\SYSTEM32\bcrypt.dllbase 0x73e50000 size 0x00027000 entry 0x73e64f5f "NTASN1.dll" "C:\WINDOWS\SYSTEM32\NTASN1.dllbase 0x73e30000 size 0x00015000 entry 0x73e3d32d "ncryptsslp.dll" "C:\WINDOWS\system32
cryptsslp.dllbase 0x76390000 size 0x00006000 entry 0x76391005 "PSAPI.DLL" "C:\WINDOWS\SYSTEM32\PSAPI.DLLbase 0x74810000 size 0x000a3000 entry 0x74832d40 "MSVCR90.dll" "C:\WINDOWS\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6871_none_50944e7cbcb706e5\MSVCR90.dllbase 0x636b0000 size 0x001b5000 entry 0x636f01a9 "d3d9.dll" "C:\WINDOWS\SYSTEM32\d3d9.dllbase 0x74690000 size 0x00008000 entry 0x746910c5 "VERSION.dll" "C:\WINDOWS\SYSTEM32\VERSION.dllbase 0x74110000 size 0x00019000 entry 0x74111690 "dwmapi.dll" "C:\WINDOWS\SYSTEM32\dwmapi.dllbase 0x62cb0000 size 0x001ff000 entry 0x62e6ec0d "d3dx9_43.dll" "X:\Origin Games\SimCity\SimCity\d3dx9_43.dllbase 0x688f0000 size 0x00012000 entry 0x688f1180 "NETAPI32.dll" "C:\WINDOWS\SYSTEM32\NETAPI32.dllbase 0x6e7a0000 size 0x0000b000 entry 0x6e7a1520 "netutils.dll" "C:\WINDOWS\SYSTEM32
etutils.dllbase 0x68b30000 size 0x0001c000 entry 0x68b313e0 "srvcli.dll" "C:\WINDOWS\SYSTEM32\srvcli.dllbase 0x6bd40000 size 0x00010000 entry 0x6bd41176 "wkscli.dll" "C:\WINDOWS\SYSTEM32\wkscli.dllbase 0x76a30000 size 0x001b9000 entry 0x76a31072 "WININET.dll" "C:\WINDOWS\SYSTEM32\WININET.dllbase 0x76880000 size 0x001a1000 entry 0x769a352a "iertutil.dll" "C:\WINDOWS\SYSTEM32\iertutil.dllbase 0x6e250000 size 0x00129000 entry 0x6e2b93ea "dbghelp.dll" "C:\WINDOWS\SYSTEM32\dbghelp.dllbase 0x76bf0000 size 0x00014000 entry 0x00000000 "USP10.dll" "C:\WINDOWS\SYSTEM32\USP10.dllbase 0x6e0e0000 size 0x00021000 entry 0x6e0e36ba "WINMM.dll" "C:\WINDOWS\SYSTEM32\WINMM.dllbase 0x6e0b0000 size 0x0002a000 entry 0x6e0b127a "WINMMBASE.dll" "C:\WINDOWS\SYSTEM32\WINMMBASE.dllbase 0x033a0000 size 0x00016000 entry 0x033a801f "xinput1_3.dll" "C:\WINDOWS\SYSTEM32\xinput1_3.dllbase 0x630c0000 size 0x0008a000 entry 0x630cd2ea "FirewallAPI.dll" "C:\Windows\SYSTEM32\FirewallAPI.dllbase 0x63060000 size 0x00054000 entry 0x6306135e "rasapi32.dll" "C:\WINDOWS\SYSTEM32asapi32.dllbase 0x67a10000 size 0x00016000 entry 0x67a111ae "rasman.dll" "C:\WINDOWS\SYSTEM32asman.dllbase 0x76c10000 size 0x00043000 entry 0x76c1268e "WINTRUST.dll" "C:\WINDOWS\SYSTEM32\WINTRUST.dllbase 0x61ae0000 size 0x00207000 entry 0x61ccc09b "D3DCompiler_43.DLL" "X:\Origin Games\SimCity\SimCity\D3DCompiler_43.DLLbase 0x63150000 size 0x000ef000 entry 0x631cad03 "aticfx32.dll" "C:\WINDOWS\SYSTEM32\aticfx32.dllbase 0x6c2e0000 size 0x00019000 entry 0x6c2e9b0d "atiu9pag.dll" "C:\WINDOWS\SYSTEM32\atiu9pag.dllbase 0x62140000 size 0x005d4000 entry 0x62141060 "atiumdag.dll" "C:\WINDOWS\SYSTEM32\atiumdag.dllbase 0x61cf0000 size 0x0044b000 entry 0x61cf9930 "atiumdva.dll" "C:\WINDOWS\SYSTEM32\atiumdva.dllbase 0x62c50000 size 0x0005f000 entry 0x62ca3b0e "D3DREF9.DLL" "C:\WINDOWS\SYSTEM32\D3DREF9.DLLbase 0x6b880000 size 0x00008000 entry 0x6b8826b9 "netbios.dll" "C:\WINDOWS\SYSTEM32
etbios.dllbase 0x6e170000 size 0x00009000 entry 0x6e171030 "Secur32.dll" "C:\WINDOWS\SYSTEM32\Secur32.dllbase 0x74360000 size 0x001f7000 entry 0x743ddc35 "comctl32.dll" "C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16384_none_893961408605e985\comctl32.dllbase 0x6c6d0000 size 0x0004d000 entry 0x6c6e1bd9 "MMDevApi.dll" "C:\WINDOWS\System32\MMDevApi.dllbase 0x669a0000 size 0x00084000 entry 0x669a1682 "dsound.dll" "C:\WINDOWS\System32\dsound.dllbase 0x6c5e0000 size 0x0003f000 entry 0x6c5e2a1a "POWRPROF.dll" "C:\WINDOWS\System32\POWRPROF.dllbase 0x6c620000 size 0x00054000 entry 0x6c6279e2 "AUDIOSES.DLL" "C:\WINDOWS\SYSTEM32\AUDIOSES.DLLbase 0x6c680000 size 0x00008000 entry 0x6c681010 "avrt.dll" "C:\WINDOWS\SYSTEM32\avrt.dllbase 0x60a30000 size 0x00931000 entry 0x611996a7 "EAWebKit.dll" "X:\Origin Games\SimCity\SimCity\EAWebKit.dllbase 0x62bc0000 size 0x0008e000 entry 0x62bf9dc7 "MSVCP90.dll" "C:\WINDOWS\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6871_none_50944e7cbcb706e5\MSVCP90.dll[Register memory]ebx 00c66760 | &lt;00&gt;00 | .. |00c66770 | 53 00 43 00 55 00 70 00 64 00 61 00 74 00 65 00 | S.C.U.p.d.a.t.e. |00c66780 | 2e 00 65 00 78 00 65 00 00 00 00 00 53 00 | ..e.x.e.....S. |edx 00c67520 | &lt;80&gt;62 46 00 80 12 ba 00 | .bF..... |00c67530 | a0 33 41 00 f0 35 41 00 d0 39 41 00 80 1b 41 00 | .3A..5A..9A...A. |00c67540 | c0 36 41 00 50 37 41 00 | .6A.P7A. |ebp 06cf55b0 | &lt;ec&gt;c5 c8 00 d8 c5 c8 00 | ........ |06cf55c0 | d0 c5 c8 00 01 00 00 00 00 00 02 84 00 00 00 00 | ................ |06cf55d0 | 00 00 00 00 00 00 00 00 | ........ |[Extra]***Horrible EA, just horrible. Indie games even have support for windows 8. I am about to ask for my money back its inexusable that this problem even exists.

Answer

The fact that there are zero posts or replies other then "reinstall this/that" is sad. I work in support, I know the blow off when I see it. Rebuild/reinstall, is when no one has a clue what is going on. Fix it.

Beta ran fine, I have already reinstalled everything barring the OS itself. Its ridiculious.

Answer

bump. for all those on the cliff of buying or not buying....don't. Support is horrible, the time for support personnel is supposed to go down not continually up and up to where its not worth the time to wait. You better call in the people that know what's going on. Sad part is EA is huge, Blizzard is the same way..launch day is supposed to go smooth its not like you didn't have a clue how many people want to play this game. It's not like Windows 8 CE wasn't out a year or so ago..Windows 7 compatiblity does not work, admin run does not work, reinstalling does not work. Get your stuff together and fix it.&nbsp;

Answer

so far Sim City even after multiple server outages and hotfixes is the GREATEST ERROR LOG GENERATOR EVER! the LEAST I deserve is a post from a mod OR an explaination as to why this is not working.

Answer

Had this issue too.If using Windows 10, likely an exception needs to be configured.&nbsp;&nbsp;&nbsp;Settings &gt; Updates / Security &gt; Windows Security &gt;&nbsp;Virus &amp; threat protection &gt; Controlled folder access &gt; Manage Controlled folder access, add an exception.&nbsp;Controlled folder access protects files, folders, and *memory* areas on device from unauthorized changes by unfriendly applications.&nbsp;Allow an app through Controlled folder access:&lt;file path&gt;\SimCity.exe&nbsp;Should work now.&nbsp; This could apply to other older software too.Otherwise, use Windows compatibility to add Admin and Windows 7 permissions also, but the security setting is the prime issue.

Answer

Same issue, same log here.

Forum Discussion

ACCESS_VIOLATION reading address 0x00000000

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