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Anonymous's avatar
Anonymous
12 years ago
Solved

Could not start the renderer [1001]

Ladies and gentlemen, can anyone help me with this? Got SimCity 5, gone through the endless registration process with Origin and installed the game, all good, but now I can't actually play it, getti...
Anonymous's avatar
Anonymous
8 years ago

Thank you for updating us here.  Enjoy the game! 

thelunabell's avatar
thelunabell
7 years ago

I've read this thread and others like it and I'm not finding a solution with this. I have the current version of Windows 10. I have a Nvidia GTX 1070 ti. Still, I am having this error message. I've played this in the past with no problems. I don't understand what has changed.

I've tried...

  • reinstalling the game
  • reinstalling drivers
  • making sure all drivers are current
  • disabling the in-game feature both in the Origin app and in the game properties
  • PC restart
  • rolling back windows
  • rolling back graphics drivers

I don't know what else to do. I have an AMD Ryzen 2700X, 32GB RAM, GTX 1070 ti all with current drivers. It would awesome if someone could help shed some light or help me. Thank you in advance!

  • BlackjackWidow's avatar
    BlackjackWidow
    Hero (Retired)
    7 years ago

    Hi @thelunabell - Here are a few things to try (I know you've done a couple of these already, just added them in case others read this):

    1. Make sure Origin.exe and SimCity.exe are added to exception lists for your anti-virus, firewall and any other Internet security software like Ad-Block. I know when my anti-virus updates, it occasionally likes to change settings for no good reason. 
    2. Always run install programs "As Administrator"
    3. Set the desktop icons to run SimCity.exe and Origin.exe "As Administrator"
    4. If you have the sound program Nahimic 2 from MSI installed, disable or uninstall it. 
    5. If you have any mods installed, remove them
    6. Make sure your graphics drivers are updated to the most recent version. 
    7. In Origin, right-click SimCity icon, Game Properties, check the box that says "Disable Origin In-game"
    8. Set the SimCity desktop icon to run in Windows 7 or 8 compatibility mode.

    If none of these work, try a clean boot and attempt to launch SimCity. If it launches, you'll have some detective work to do, enable one startup program at a time, reboot, try SimCity, until you find the program that is blocking it. Then you can disable or uninstall the offending program. A clean boot won't stop your anti-virus, so disable that separately.

    If you still have issues, reply back with the error message and symptoms. If something works, it would be great to hear about it. Good luck!

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