Forum Discussion
2 Replies
- EA_Barry6 years ago
Community Manager
See the following link for info on redeeming Product Codes via Origin, thanks.
https://help.ea.com/en-us/help/origin/origin/origin-code-redemption-faq
- BlackjackWidow6 years agoHero (Retired)
Hey there, @jefflara - Just to piggy-back on what @EA_Barry said, it's very possible that your CD key won't be recognized by Origin. As you've already learned, SimCity 4 Deluxe on CD uses an old DRM security called SecuROM. Microsoft removed all support for the copy protection program in 2015, so none of those CDs will run in Windows. Frequently, the CD keys from these older games will not work when input into Origin.
If it doesn't work, Contact EA and see if they can help. Officially, they will ask for proof of purchase, but depending on how long you've had the CDs, they might be able to find it already registered to an old account of yours, or accept other proof that you own the CD. Be aware if you recently purchased a used game, it's possible the key has already been used. If that's the case, you'll want to return it to the seller. Once a game is registered to an account, it's linked to that account and can't be reused.
Good luck and Happy Building!