EA isn't here. This is AHQ, but very simply put, both the processor and the video device named in the first one-quarter part of your DxDiag report is so horrendously old and horribly weak, it can't do anything at all. Here are the game's requirements (below)
FYI, *I* haven't asked you for any information that I am aware of. You probably think that AHQ and the EA Help Center are the same thing, when that is not true at all.
Here is what your DxDiag said about the video:
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Display Devices
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Chip name: Mobile Intel(R) 965 Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Mobile Intel(R) 965 Express Chipset Family
Driver Attributes: Final Retail
Driver Date/Size: 8/24/2007 18:22:52, 57344 bytes
WHQL Logo'd: n/a
Simcity 2013 Requirements
Operating Systems:
SimCity will run on Windows XP, Vista, and Windows 7.
CPU:
Intel C2D E4400, 2 GHz, or AMD X2 4000
Video Card:
Geforce 7800 GT or Radeon HD 2600 XT with 512 MB VRAM
***NOTE: each of the above-mentioned must also have Shader 3.0 or better support, and it is essential to the game’s performance and stability that the latest possible drivers for your video card are installed at all times (see my note#).
2 GBs RAM
Direct3D Dx9
Needed space on HDD 10 GB
Optical Drive:
DVD-ROM drive required.
Internet Connection:
Players will need an Internet connection of at least 256 kbps download and 64kbps upload or faster.
Here's that Note# :
The equivalent to those minimums they named for playable results today: Geforce GT 640 and Radeon HD 6570.
Since cards' names are practically meaningless without a score sheet, the Geforce 205, 210, 215, 305, 310, 315, 430, 510, 515, 520, 610, 615, and 620 are all below the Geforce 640. The GT 630 is a fence-sitter, not recommended (to be fully complete, all of the Geforce 6n00s, any 7600 - downward, 8500 -downward, 9400-downward, are below minimum). The Radeon X1550, HD 2400, HD 3450, HD 3470, HD 4350, HD 4550, and HD 5450 are all below the 6570. The HD 6450 may be a fence sitter, however, I don't believe it is actually quite that good. The HP card that Hewlett Packard sells as an HD "7450" is just a 6450 over again.