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Anonymous's avatar
Anonymous
13 years ago
Solved

Forgot everything about my account, I dont know the username or password. I have sim city registered on it.

I bought sim city and regstered it on my account but I forgot the username and password. Dont ask me to reset my password like ive been told so many times IT DOESNT WORK. Is there a way to look up my...
  • Anonymous's avatar
    Anonymous
    13 years ago
    I've isolated your the account the game is tied in to, I'll pm you to move on from there.

    In the future, try to understand the position of our advisor: he can't let you bluff your way through this (as gorath put pretty accurately) and there isn't much he can do to assert account ownership. So just chill out, and reach out. 🙂
Anonymous's avatar
Anonymous
13 years ago

With regard to a more recent RANT in a separate message posted at 12:06 PM, CDT, there is no way for the OP here to have any idea about the quality of EA's official support, since he cannot satisfay the security required to access any account.  The odds in this case favor the possibility of a brazen identity thief attempting a bluff. 

I can't imagine any ordinary game player having any need for four separate eMail accounts . .

http://answers.ea.com/t5/Answer-HQ/Worst-customer-service-EVER/td-p/1306070

Anonymous's avatar
Anonymous
13 years ago

I purchased a hard copy of sim city 5 and I didnt write it down, like an idiot. That or I lost it.  I do have 4 email accounts for paying seperate games that require a different email every time.

  • Anonymous's avatar
    Anonymous
    13 years ago

    Also understand why i'm very mad. I bought a $60 game, played it and loved it. I try to log on later and I can't. When I contact customer serverice they say to solve it by myself. If you were in my poistion would you be mad?

  • Anonymous's avatar
    Anonymous
    13 years ago
    I've isolated your the account the game is tied in to, I'll pm you to move on from there.

    In the future, try to understand the position of our advisor: he can't let you bluff your way through this (as gorath put pretty accurately) and there isn't much he can do to assert account ownership. So just chill out, and reach out. 🙂

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