I can't launch Simcity
Hello. I have PC with i-7 7700K. only integrated video. I can't launch Simcity. I got empty window. ☹️ pls help me
Forum Discussion
Hi, I think you have the same problem as me. Does simcity appear in your tool/aplication bar? If you hold your mouse on the simcity icon do you see a white window with the simcity logo?
@DmastTV @djdrobble That usually means something like anti-virus or firewall is blocking the program. Make sure SimCity.exe and Origin.exe are added to the exception lists, and if you have BitDefender, disable it. Also try running in Administrator mode.
@BlackjackWidow Simcity worked for1 day. The next day it just wouldn't start. I allready disbled my virusscanner and windows firewall but it did not work. I've also tried running it as administrator.
It's likely something either reverted or updated if you could play one day and not the next. A couple other things to try:
Double-check the antivirus and firewall; I know when mine updates it will sometimes just randomly drop my exceptions. Set the SimCity desktop shortcut to Run As Administrator. Reboot your computer.
Make sure your router isn't blocking the game; reboot the modem and/or router.
Right-click SimCity icon in Origin, choose game properties and check the box that says "disable Origin in game for this game"
Run SimCityRepair.exe; you can find it in Program Files (x86)\Origin Games\SimCity\SimCityRecovery (be patient, this takes a while)
Go to Program Files (x86)\Origin Games\SimCity\SimCityUserData and move everything in the folder to a temp folder on your desktop. (you can just delete everything in the folder, but I always like a way to retrieve things if something goes wrong) Launch Simcity again, it should reinstall that folder.
If you have a Radeon gpu, try installing the non-whql-win7-64bit-radeon-software-crimson-relive-17.6.2-june13 driver. If you have an Nvidia card, 342.1 still works. These are much older graphics drivers, but there are several graphical glitches caused in the new drivers.
If Windows updated overnight, you might want to try uninstalling the updates one at a time to see if any of them was the issue. That's not a long-term fix, since you need your updates, but could narrow down where the issue is.
Hi,
I am getting the same problem.
I have uninstalled all Avast and turned off all windows firewalls. I have then reinstalled SimCity, disabled Origin in game, and ran it is as administrator. I am still getting the same problem.
When I go run SimCityRecovery as administrator, it actually tries opening a web page that does not exist.
https://help.ea.com/en/article/where-can-i-find-the-simcity-recovery-app/
The folder, Program Files (x86)\Origin Games\SimCity\SimCityUserData, does not exist, even after a fresh install and trying the repair from Origin. This folder is also not in any of the existing folders which are as follows:
_Installer
SimCity
SimCityData
SimCityRecovery
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