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MarcusVRCD's avatar
MarcusVRCD
2 years ago

Possible solution for "Incorrect login.. Check your credentials" on SIMCITY 2013

Hello everyone. I had the same problem with "Incorrect credentials... in SIMCITY (2013), and this worked:

- Go to game's folder, open "__Installer" folder, and execute "Cleanup.exe" and "Touchup.exe". 

- Also, execute the installer of DirectX and VCRedist (optional).

1 Reply

  • EA_Cath's avatar
    EA_Cath
    Icon for Community Manager rankCommunity Manager
    2 years ago
    Hey @MarcusVRCD , thank you very much for the workaround! Thank you also for sharing it in the threads about this issue, this will come in handy for players.

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