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Re: Forgot everything about my account, I dont know the username or password. I have sim city registered on it.

As the 4 email addresses you provided them didn't match the owner of the code they can't give out more details as it would be a security risk. Unfortunately, you will need to re-contact them if you remember what your Origin ID (redrabbit589 on your current Answer HQ account)/Email was.

How did you purchase SimCity? If you bought it from Origin you should have an email confirming your purchase in one of your email accounts.

4 Replies

  • Anonymous's avatar
    Anonymous
    13 years ago

    With regard to a more recent RANT in a separate message posted at 12:06 PM, CDT, there is no way for the OP here to have any idea about the quality of EA's official support, since he cannot satisfay the security required to access any account.  The odds in this case favor the possibility of a brazen identity thief attempting a bluff. 

    I can't imagine any ordinary game player having any need for four separate eMail accounts . .

    http://answers.ea.com/t5/Answer-HQ/Worst-customer-service-EVER/td-p/1306070

  • Anonymous's avatar
    Anonymous
    13 years ago

    I purchased a hard copy of sim city 5 and I didnt write it down, like an idiot. That or I lost it.  I do have 4 email accounts for paying seperate games that require a different email every time.

  • Anonymous's avatar
    Anonymous
    13 years ago

    Also understand why i'm very mad. I bought a $60 game, played it and loved it. I try to log on later and I can't. When I contact customer serverice they say to solve it by myself. If you were in my poistion would you be mad?

  • Anonymous's avatar
    Anonymous
    13 years ago
    I've isolated your the account the game is tied in to, I'll pm you to move on from there.

    In the future, try to understand the position of our advisor: he can't let you bluff your way through this (as gorath put pretty accurately) and there isn't much he can do to assert account ownership. So just chill out, and reach out. 🙂

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