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JayellPrale's avatar
JayellPrale
2 years ago

Sim City 4 Not Downloading

I recently bought a new laptop with Windows 11. When I went to download Sim City 4 from my EA app it begins to download. When it begins "Finalizing" it stops downloading and says "Installation Failure". I attempted the troubleshooting ideas from EA Help, but didn't work. Is anyone else having this issue?

2 Replies

  • EA_Cath's avatar
    EA_Cath
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi @JayellPrale , have you tried clearing EA app's cache? Try clicking the three dashes in the far-left corner of the EA app > Help > App recovery > Clear cache.

  • JayellPrale's avatar
    JayellPrale
    2 years ago

    I just tried it, and still won't finish downloading. 

    Thank you for trying.

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