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EA_Pulsar
Community Manager
3 years agoI'm sorry to hear about the issues with your case. I've checked the chat contact options, and they appear to be functioning properly. To troubleshoot the cache error, please try using a different web browser, device, or incognito mode. Make sure to select the correct case categories.
Activating the missing DLC packs on your account may help resolve the issue, but you'll need assistance from our live support team.
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