Forum Discussion
Update Origin into EA Account.
Tried opening the SimCity 2013, Receiving an error of incorrect login information.
Tried repairing the game, reboot, none worked. Please help!
- EA_Barry3 years ago
Community Manager
Please make contact with an EA Game Advisor for assistance.
Click the following link to get started: https://help.ea.com/en/contact-us/
For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/
Thanks.- 3 years ago
Clicked through those links. I went to Simcity > Technical support> Connectivity > Cant connec to game server. It just shows me the EA twitter feed. Nothing about the issue. Also, no option to contact someone.
What now?
- 3 years ago
IM having the exact same issues.
- 3 years ago
Same thing here. Are they doing server maintenance or something?
- 3 years ago
I contacted an advisor about this issue and they sent me to the forum.
I've tried uninstalling and reinstalling the game.
Uninstalling and reinstalling the EA app.
Changing my password
Clearing the cache
Updating the EA app
Nothing has fixed the issue.
- 3 years ago
Hello, the same happened to me now, never observed such issue.
- 3 years ago
Same here. I contacted the technical support and didn't help. They reseted my passeord twice, uninstall and install EA app, same wirlth the game, reboot pc, everything and didn't work. Could it be a general outage?
- 3 years ago@vatienzas I am sure the switch over from origin to the EA app recently might be the cause of this ? people are reporting missing games from they're library.. could it be this potentially ?
- 3 years ago
I don't think so...I purchase 7 SimCity games last year through EA for my Urban Planning students to use for a project. I was using it this semester as well up until yesterday (April 18, 2023) when my SimCity would not let me play because of the sign in error. My issues did not start until last night. I believe these issues cropped up immediately after a supposed update to the EA servers the other night. I hope they fix this soon because I will have a bunch of angry college students if they don't.
- 3 years ago
Still out for me. Anyone have any idea what's going on?
- 3 years ago
Still out for me as well. Nothing from EA....
- 3 years ago
I do have the same problem.
Just bought and installed the game, I am so annoyed!
Installed, deinstalled, reinstalled, repaired, logged out, logged in, restarted PC... EVERYTHING.
Do better EA, that's nothing you want when you just bought and installed a game