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orlandodoom's avatar
orlandodoom
2 years ago
Solved

SimCity (2013) 'Incorrect Login Information' Error message..

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Other (Please Describe) ...
  • EA_Hux's avatar
    EA_Hux
    2 years ago

    Hello,

    It looks like this issue was resolved yesterday.

    Thank you all again for your patience.

Lady_Rachelle77's avatar
Lady_Rachelle77
2 years ago

I'm having the same issue but would like to point out that the Cities of Tomorrow expansion also suddenly shows as unowned.  I've owned all of the expansions for 10 years and was playing this game all week with no issues so whatever is wrong it happened in the last 18 hours.

  • Lady_Rachelle77's avatar
    Lady_Rachelle77
    2 years ago

    I mention the expansion part because it tells me it can not authenticate my account when I try to log in. The Cities of Tomorrow expansion would be necessary to run all of my cities so I'm wondering if the content being "missing" from my purchased items is related to the log in problems myself and others seem to be having.

    • T0XiCGrAvE's avatar
      T0XiCGrAvE
      2 years ago

      yes thats exactly the reason

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