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orlandodoom's avatar
orlandodoom
2 years ago
Solved

SimCity (2013) 'Incorrect Login Information' Error message..

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Other (Please Describe) ...
  • EA_Hux's avatar
    EA_Hux
    2 years ago

    Hello,

    It looks like this issue was resolved yesterday.

    Thank you all again for your patience.

maroulolaxanaki's avatar
maroulolaxanaki
2 years ago
@TBones54 Same here. I went offline and played single-player. Now the app allows only single-player mode even though I went online again.
TBones54's avatar
TBones54
2 years ago
@maroulolaxanaki Bring up your Single Player game and on the opening screen you’ll see a multiplayer tab. Click that and it will attempt to connect then gives you an option to go back to the launch screen.
  • maroulolaxanaki's avatar
    maroulolaxanaki
    2 years ago
    @TBones54 When I try the multiplayer tab it says that my most recent server is unavailable and I have to exit to the launcher (where only single player mode is available)
    • TBones54's avatar
      TBones54
      2 years ago
      @maroulolaxanaki Yes. I was just explaining to a player how to get back to the multiplayer option. Of course it does them no good until this problem gets fixed. I hope it’s soon!

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