SimCity Complete Crashing on a Mac
I am on a Mac using OS 10.11 SimCity Complete crashes quite often when the city gets to a certain size. Any idea how to fix? Thank you.
Forum Discussion
Pretty much what I said in the title. I'm on Mac OS 10.10.4, with the most recent origin update as of 7/28-ish/2015. This started happening a couple of days ago when I opened SimCity and the Origin app auto-updated. Tried to start a new city in a region I started about a month ago. Game goes to city's loading screen, but does not display the city's name. Game tips scroll through at the bottom of the screen and the little "status updates" appear below where the city's name would be, but the game never goes beyond this. Just sits there and plays the music and displays all the tips and status things (you know, the ones like "reticulating splines," etc) for hours on end if you let it.
Any fixes for this?
Is there a way to officially report this as a bug to the developers so they can fix it?
Straatford87
DICE Team
DICE TeamHi @loeffelmusic,
Can you try our Reset Origin tool? If usually solves problems that occur after a game or Origin update. I hope this helps. If not, please feel free to reach out to me again.
This has not helped either. Still crashes when entering a city.
- Straatford87
@aaronmurchy @loeffelmusic @AlexGordon1989
Sorry for not being able to get back to you sooner. I merged both threads as you are all experiencing the same issue.
Can you confirming again that you are all running the latest El Capitan update? It sometimes happens that we need to update things on our end as well after a Mac update, I will keel an
I do have some more steps that we can try meanwhile:
- Right-click Simcity in Origin, click Repair Game
- Right-click Simcity, select Game Properties and turn off Origin in-game
- You can also try to run the game in Windowed mode by adding -w in the same menu, I would advise to try these steps seperately
- Please go to Origin > Application settings and turn on Beta opt-in by scrolling down. Restart Origin afterwards
Please let me know if you have further questions,
- I have the same problem and pretty much the app is unable to perform.
Tried many ways including uninstalling simcity and origin, changing settings, etc. Nothing worked. :-(
Hey, there I am here to tell you that I spent my money on this game form not even able to play it. I can open the game and see my city, which is hardly anything right now because I can't play, only for me to open one section to try and expand and then it crashes. I have been stuck in this endless cycle for 3 days in a row, I have also only had the game for 3 days. Is it origin, the game, or my computer causing this. I also already spent money getting this game, so this better not be one of your EA pay to play tricks. please help in a way that makes me allowed to play the game I bought.
Hi @SWgeek24 - can you give more information regarding your computer specs and exactly what you're seeing? Please provide more information following these instructions:
You say you can load the city but it crashes when you try to play? Is this after you claimed a city, or when you're trying to claim? Are you playing online or offline? Did you buy the game directly from EA through Origin, or did you buy it from Aspyr through the app store?
Reply back and let us know the above information. Thanks!
