Forum Discussion
Hi @loeffelmusic,
Can you try our Reset Origin tool? If usually solves problems that occur after a game or Origin update. I hope this helps. If not, please feel free to reach out to me again.
Hey, there I am here to tell you that I spent my money on this game form not even able to play it. I can open the game and see my city, which is hardly anything right now because I can't play, only for me to open one section to try and expand and then it crashes. I have been stuck in this endless cycle for 3 days in a row, I have also only had the game for 3 days. Is it origin, the game, or my computer causing this. I also already spent money getting this game, so this better not be one of your EA pay to play tricks. please help in a way that makes me allowed to play the game I bought.
- BlackjackWidow6 years agoHero (Retired)
Hi @SWgeek24 - can you give more information regarding your computer specs and exactly what you're seeing? Please provide more information following these instructions:
You say you can load the city but it crashes when you try to play? Is this after you claimed a city, or when you're trying to claim? Are you playing online or offline? Did you buy the game directly from EA through Origin, or did you buy it from Aspyr through the app store?
Reply back and let us know the above information. Thanks!