Forum Discussion

Anonymous's avatar
Anonymous
12 years ago

SimCity resolution problem

I cannot change the resolution is SimCity 5. When I click to change the resolution through the settings menu, it gives me only 1 option, which is the default resolution. How can change the resolution...
Doctor_J_Ghost's avatar
Doctor_J_Ghost
Seasoned Newcomer
12 years ago
Spoiler

-
Time of this report: 3/26/2013, 00:24:23
Machine name: LIGHTNING
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130104-1431)
Language: Spanish (Regional Setting: Spanish)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 12/19/12 16:16:49 Ver: 18.05
Processor: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz (4 CPUs), ~3.4GHz
Memory: 8192MB RAM
Available OS Memory: 8062MB RAM
Page File: 4500MB used, 11623MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Sound Tab 4: No problems found.
Sound Tab 5: No problems found.
Sound Tab 6: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: AMD Radeon HD 7900 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6798)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6798&SUBSYS_27801462&REV_00
Display Memory: 2732 MB
Dedicated Memory: 3053 MB
Shared Memory: 3775 MB
Current Mode: 1280 x 720 (32 bit) (59Hz)
Monitor Name: Monitor PnP genérico
Monitor Model: SAMSUNG
Monitor Id: SAM03BC
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1191 (English)
Driver Version: 12.100.17.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 3/19/2013 07:10:24, 1150120 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-24D8-11CF-7573-8A07BEC2C535}
Vendor ID: 0x1002
Device ID: 0x6798
SubSys ID: 0x27801462
Revision ID: 0x0000
Driver Strong Name: oem2.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_R575:12.100.17.0😛ci\ven_1002&dev_6798
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Altavoces (ASUS Xonar D2X Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_13F6&DEV_8788&SUBSYS_82B71043&REV_00
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: cmudaxp.sys
Driver Version: 5.12.0001.0008 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 3/10/2011 14:44:16, 2725376 bytes
Other Files:
Driver Provider: ASUSTeK
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_10438436&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6828 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 1/22/2013 14:43:32, 3305928 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: S/PDIF Pass-through Device (ASUS Xonar D2X Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: PCI\VEN_13F6&DEV_8788&SUBSYS_82B71043&REV_00
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: cmudaxp.sys
Driver Version: 5.12.0001.0008 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 3/10/2011 14:44:16, 2725376 bytes
Other Files:
Driver Provider: ASUSTeK
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Altavoces (ASUS Xonar D2X Converter)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: PCI\VEN_13F6&DEV_8788&SUBSYS_82B71043&REV_00
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: cmudaxp.sys
Driver Version: 5.12.0001.0008 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 3/10/2011 14:44:16, 2725376 bytes
Other Files:
Driver Provider: ASUSTeK
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Realtek Digital Output(Optical) (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_10438436&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6828 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 1/22/2013 14:43:32, 3305928 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: 1 - SAMSUNG (AMD High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: AtihdW76.sys
Driver Version: 7.12.0000.7714 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 1/15/2013 11:11:26, 96768 bytes
Other Files:
Driver Provider: Advanced Micro Devices
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Micrófono (ASUS Xonar D2X Audio Device)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: cmudaxp.sys
Driver Version: 5.12.0001.0008 (English)
Driver Attributes: Final Retail
Date and Size: 3/10/2011 14:44:16, 2725376 bytes
Cap Flags: 0x0
Format Flags: 0x0

Description: Reproductor de CD (ASUS Xonar D2X Audio Device)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: cmudaxp.sys
Driver Version: 5.12.0001.0008 (English)
Driver Attributes: Final Retail
Date and Size: 3/10/2011 14:44:16, 2725376 bytes
Cap Flags: 0x0
Format Flags: 0x0

Description: SPDIF In (ASUS Xonar D2X Audio Device)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: cmudaxp.sys
Driver Version: 5.12.0001.0008 (English)
Driver Attributes: Final Retail
Date and Size: 3/10/2011 14:44:16, 2725376 bytes
Cap Flags: 0x0
Format Flags: 0x0

Description: Wave (ASUS Xonar D2X Audio Device)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: cmudaxp.sys
Driver Version: 5.12.0001.0008 (English)
Driver Attributes: Final Retail
Date and Size: 3/10/2011 14:44:16, 2725376 bytes
Cap Flags: 0x0
Format Flags: 0x0

Description: Línea de entrada (ASUS Xonar D2X Audio Device)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: cmudaxp.sys
Driver Version: 5.12.0001.0008 (English)
Driver Attributes: Final Retail
Date and Size: 3/10/2011 14:44:16, 2725376 bytes
Cap Flags: 0x0
Format Flags: 0x0

Description: Stereo Mix (ASUS Xonar D2X Audio Device)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: cmudaxp.sys
Driver Version: 5.12.0001.0008 (English)
Driver Attributes: Final Retail
Date and Size: 3/10/2011 14:44:16, 2725376 bytes
Cap Flags: 0x0
Format Flags: 0x0

Description: Aux (ASUS Xonar D2X Audio Device)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: cmudaxp.sys
Driver Version: 5.12.0001.0008 (English)
Driver Attributes: Final Retail
Date and Size: 3/10/2011 14:44:16, 2725376 bytes
Cap Flags: 0x0
Format Flags: 0x0

Description: ALT (ASUS Xonar D2X Audio Device)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: cmudaxp.sys
Driver Version: 5.12.0001.0008 (English)
Driver Attributes: Final Retail
Date and Size: 3/10/2011 14:44:16, 2725376 bytes
Cap Flags: 0x0
Format Flags: 0x0

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Teclado
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Comfort Curve Keyboard 2000
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x00DD
FF Driver: n/a

Device Name: G500
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC068
FF Driver: n/a

Device Name: G500
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC068
FF Driver: n/a

Device Name: G500
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC068
FF Driver: n/a

Device Name: G13
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC21C
FF Driver: n/a

Device Name: Logitech G13 Joystick
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC2AB
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ Concentrador raíz USB
| Vendor/Product ID: 0x8086, 0x1E26
| Matching Device ID: usb\root_hub20
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: usb\class_09
| | Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Microsoft USB Comfort Curve Keyboard 2000 (Mouse and Keyboard Center)
| Vendor/Product ID: 0x045E, 0x00DD
| Matching Device ID: hid\vid_045e&pid_00dd&mi_00
| Service: kbdhid
|
+ Dispositivo de teclado HID
| Vendor/Product ID: 0x046D, 0xC068
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Dispositivo de teclado HID
| Vendor/Product ID: 0x046D, 0xC232
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Controlador de teclado de Terminal Server
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ Logitech HID-compliant G500 Gaming Mouse
| Vendor/Product ID: 0x046D, 0xC068
| Matching Device ID: hid\vid_046d&pid_c068&mi_00
| Lower Filters: LGSHidFilt
| Service: mouhid
|
+ Mouse compatible con HID
| Vendor/Product ID: 0x046D, 0xC231
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Controlador de mouse de Terminal Server
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 106.3 GB
Total Space: 244.1 GB
File System: NTFS
Model: Intel Raid 0 Volume SCSI Disk Device

Drive: D:
Free Space: 48.1 GB
Total Space: 953.9 GB
File System: NTFS
Model: ATA WDC WD1001FALS-0 SCSI Disk Device

Drive: E:
Free Space: 25.6 GB
Total Space: 143.1 GB
File System: NTFS
Model: ATA WDC WD1500HLFS-0 SCSI Disk Device

Drive: F:
Model: Optiarc DVD RW AD-7240S ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Spanish), , 0 bytes

Drive: J:
Model: DTSOFT Virtual CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Spanish), , 0 bytes

--------------
System Devices
--------------

Spoiler
 

Same resolution problem, no option to change other resolution.

Problem persist after tutorial.

My card is  HD7970 with Windows 7

Thx.

  • Anonymous's avatar
    Anonymous
    12 years ago

    Okay guys I do not have an answer for you, but if you want to be a guinea pig...

    XXXX\Origin Games\SimCity\SimCityUserData\Preferences

    Preferences.prop

    Open in Notepad.

    OptionScreenSize 56

    I think that will make it go 1920x1080 but I have no clue to be honest.  33 seems to be the default whatever that is.  What is yours now?

    I have no clue if this is what it actually does I didn't test.

    Good luck

    • Doctor_J_Ghost's avatar
      Doctor_J_Ghost
      Seasoned Newcomer
      12 years ago

      Thx for your answer ¡¡¡

      I have OptionScreenSize 21    is 1600 x 900 resolution in game. 

      Regards

      • Anonymous's avatar
        Anonymous
        12 years ago

        Thank you for letting me know it works!  Updated the sticky to include this.

        If someone wants XP test some different numbers and report the resolution,

        I will +1 you

        Or just look at your Prop file and tell me what resolution you run is.

        OLD Use Maxis Sticky !

    • indrapd's avatar
      indrapd
      7 years ago

      Thanks, \SimCity\SimCityUserData\Preferences\Preferences.prop 

      OptionScreenSize 56

      works for my AMD RX 480, i can now change to 1920x1080 resolution and graphics option to Ultra

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