@Shade_of_KinG You are correct, and I can confirm it is also available in the British version of Origin (no discount, but at under £15 with its expansion pack...) As a first port of call, I'd try typing "Societies" into the Origin search bar, or the translated title if your Origin is set to a different language.
However, it is the case that sometimes, games are unavailable in some regions. It's the only reason I can think of for its not being present in your version of Origin. Recently, EA stopped supporting 32-bit games, and SimCity Societies is strictly 32-bit. If such a game is ordered through Origin and successfully installed, it's considered to be sold as-is. I don't know whether that's legal in every country, and if your nation bars that type of sale for a new product, that might explain why it's not there. (If that is the reason, it also explains why calling didn't help - if EA can't sell to your region via Origin, they wouldn't be able to do so by any other method either).
