Forum Discussion

Szabi1212's avatar
5 years ago
Solved

simcity

Hello i bought a SimCity on eneba and when i started it 3 stars come out instead of the text and quit right away i can't delete origin inside. it says when i start that it is not supported in this la...
  • BlackjackWidow's avatar
    5 years ago

    @Szabi1212 - I have merged all of your posts into one. It appears you purchased a game code from an unauthorized retailer. EA and AHQ are unable to help you with this issue. Please contact the place where you purchased for refund or support. See the accepted solution in this thread: https://answers.ea.com/t5/SimCity-2013/simcity/m-p/8919784#M128368

    Please read the info here for more information: https://help.ea.com/en-us/help/faq/where-to-buy-ea-games-v2/#unauthorized

    From the EA Help link:


    Some unauthorized retailers bring risks with each purchase you attempt to make, and they can put your account and personal information in danger. Make sure to protect yourself:

    • At best, you might get the wrong product or language version of a game you buy.
    • At worst, unauthorized websites may be phishing for your EA Account or payment information. This can result in losing access to your account or fraudulent activity with your payment details.
    • Additionally, any illegally obtained games and Product Codes will be disabled by us, and access to the product will be lost.

    (Posts merged by CM following thread merge)