Hello,So I've been working my way through the tutorial and got to where you have to buy water from the neighboring town of Lucky Shores. I got to: "Water 1/5 Lucky Shores has way more water than they need, so let's buy some of it. Click the Water Button."I clicked said button, and was greeted by the message:"NO NEIGHBORING WATER PROVIDERS"I can not click on anything now, time is still going in the game, planes still flying, clouds still moving music still going, but I cant click on any buttons. Origin still works and can be accessed.-----------------------------------------------------------------------------Side note: Second Bug I've run into since running this within the last hour. First was that the Tutorial loaded up, and Summer Shoals would not load, but the UI still showed up and operated. I can confirm that I installed from a DVD and ran the SimCity Recovery tool and it fixed this issue.

Just skip the tutorial and when making cities avoid inter-city trading like the plague. Make your cities self sufficient especially for the essential services.Can I skip the tutorial?We're aware that some players maybecome stuck in the tutorial, so if absolutely necessary, you can skip thetutorial. Once the tutorial starts, open your Options menu thatis located in the top right corner, and exit to the Main Menu.This should allow you to start a new city without having to complete thewalk-through.

Wow.. was that an official response?For the sake of ea I hope not

Just installed the Mac version today (it's finally available) and got hung up on this very same bug. I can't believe it wasn't fixed in the past several months.

Yup, I see the original post was made in April but the bug still seems to be valid today with the Mac version. My guess is that it's a UI problem where a layer has overlapped an action button to continue with the tutorial.Screenshot

Just baught this game for my PC. I've started the tutorial and got stuck on this very issue. This is the first experience a user is getting from this game half an hour in??Since I didn't find any fix online to this bug, I've filed for a refund and got my money back. May sound a bit extreme but I was very upset with this since I've only played the game for half and hours and needed to kill the process.EA Games should deal with these king of MAJOR bugs ASAP, as they are loosing customers like me.

Tutorial Bug: Buy Water from Lucky Shores, No Neighboring Water Providers

37 Replies

angelatuin
5 years ago
Still an issue in 2021. Just bought the game on Origin. As it's EA, I'm not even surprised anymore.
Narc101
4 years ago
EA play here, good thing I found this thread as I had to force shut it down to get out of it. I'm new to the series entirely so it's disappointing to see that something as basic as this was never fixed.
BlackjackWidow
Hero (Retired)
4 years ago
Hi @Narc101 - It is a frustrating bug, especially for people unfamiliar with SimCity. Poor tutorials are a pet peeve of mine. I don't know how this happens for some people and others never experience it. It might help to try disconnecting from the Internet first, and then running the tutorial. Besides the tips in my earlier post, I would suggest the following:

Firewall and Antivirus - Make sure SimCity.exe and Origin.exe are added to exception lists. If you have BitDefender installed, disable it.
Graphics drivers and OS are patched and updated to newest versions
SimCity.exe and Origin.exe - Set them to run "as administrator"
Nahimic from MSI - this is an audio management program that comes with MSI motherboards. Disable or uninstall it. Nahimic 2 & 3 are known to cause issues
Disable Origin in-game In Origin main menu, right-click SimCity icon, Game Properties, check the box that says "Disable Origin In-game"

Here's a direct link to the original Game Manual for an overview of the gameplay.

Happy Building!
onimoD_XLT
4 years ago
2022 and it's still not fixed! Think I'll ask for a refund.
Conzenite
4 years ago
Manually adjusting my firewall settings to enable the game in private networks fixed it after a game restart. Thank you!
grovernors
3 years ago
ATTENTION $$$$ If any big wigs read this and want to make this game make $$$ please pay attention!! Fix the 9 year old game bugs. This specific bug is in the TUTORIAL for the love of god! The game never was finished/tested so do it NOW. This game is still a top tier AAA game and can and will sell more copies. But only if customer service is given to it. My number one complaint?? Fix the leader boards and the game will be a popular MMO City builder. The problem is cities that you spend days creating bug out and get corrupted save files and you lose your city. Every time I quit its because of this.
Sim City is hands down one of the oldest best knows IPs in the world and you are not capitalizing on its potential. Fix this PC game and you will even improve the mobile sales. Sim city player since the 90s.
WvMISKAvW
Seasoned Vanguard
2 years ago
This Bug still exists in December 2023!
The good news though is that it's easily fixed by:
1) Deleting the SimCityUserData Folder located here: C:\Program Files\EA Games\SimCity\SimCityUserData
2) Repairing the game from your Library in the EA App.
Once both of the above are done you should be able to Buy the Water and finish the Tutorial. 🙂
*Thanks to BlackJackWindow in post#29 for this solution!
https://answers.ea.com/t5/Other-SimCity-Games/Tutorial-Bug-Buy-Water-from-Lucky-Shores-No-Neighboring-Water/m-p/7194396#M10359

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Tutorial Bug: Buy Water from Lucky Shores, No Neighboring Water Providers

37 Replies

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