Unable to create your city at this time. Please claim a city again later

I'm just going to say this and of all the games I have ever purchased, this will be the first time I have decided to post my disappointment anywhere about anygame and I've played many.

With great enthusiasm I bought a 2 copies, one for myself and the other a family member. I stayed up late to get first glance at the new game and that is just about where my fun ended...

1. I logged in after messing around with a test city last night, and it takes 3-4 tries of getting the can't create a city message. 

2. When it finally works and I play, the game crashes like other posters and of course it saves to the cloud!! Except when it actually doesn't. They didn't save at all.

3. Three tries at new cities, I'm frustrated, disappointed and feeling a bit ripped off.. I come back 2 hours later.

4. I have a login queue, are you serious?? 

5. so like others, .. I say fine, try another server, except like an mmorpg character, my city isn't there. Really, this is sofakingretarded

6. WELL I just want to fing play the game I bought and guess what, I can't, I can't because even though that server is "Available", it won't create a city there and after reading here, it's just going to crash anyway. WOWJUSTWOW

How could such a highly anticipated game from a company who ought to know by now what sort of infrastructure they need to support their community flop so badly? Shame on you, shame on you for ripping off every former fan of sim city. ☹️