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What is killing me right now is that I am on a website called "answers.ea.com" yet there are no answers. Just frustrated customers who are not being given what we paid for. If a small business was to do this to people they would be sued into bankruptcy. I understand launch day problems but it is always something. Everytime a new game is released it is always something. The response is slow unless of course it is a game they feel was going to be a hit. If this was BF3 we would have had answers by now.
yeah there are no answers here NONE. only questions....like WHY EA WHY?
- Anonymous12 years ago
Impacted by this issue.
- Anonymous12 years ago
What a joke. Piss poor release. Their online chat wait time is 255-260 minutes, their "call me" option is grayed out, and there is no way to email their help group. I've been waiting months for this game, paid $80 well in advance, and after 2 hours of trying to install, update and log on, I can finally hear the music and create a region... only problem is I'm unable to create my city at this time. Really, I'm unable to create my city at any freaking time.
Great job EA. Great job. You've lost a loyal fan today. Having read hundreds of these posts, it appears you've lost a few of them. I hope the credit card charge backs sting just a little.
Next time make a game that doesn't require playing online. If you haven't purchased this game yet, good luck.
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