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@catdroid wrote:

If you pre-sold waffle cones, you better **bleep** well know how much batter you need.

THAT's the problem here.  There are no excuses for bad launches.  EA has more data than ever to know how many users will be waiting at lauch, with presale data being at their fingertips.

Using your analogy, EA has sold ice cream to 120 people, but can only seat 90.  They tell the other 30 people, "Your ice cream is here and ready, but you can't have it and you can't take it home and eat it alone because we don't trust you, even though you already paid for it.  But thanks anyway for the money and driving down.  You should be able to sit... any... second... now...."

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My concern isn't that they are having issues at launch, issues that will be sorted out over the next couple of days.  My concern is that these issues only arise because of the exact anti-consumer provisions that so many of us deplore in the first place.

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I guess you missed the part where I said I dropped some on the floor...meaning intially I thought I had enough however it turns out I no longer do because of unforseen circumstances.  I laid it out pretty clear and again - that's exaclty how it is.   The "you can't take it home or eat it alone" parts are not relavent to my analogy regarding server uptime.

THAT being said, if you're that unhappy as you're typing appears to be, the solution of calling Origin CS and getting a refund would be quicker/easier than typing everything you did up there ^^ and the problem would have resolved itself...the fact you're still here and still angrily typing how crappy the whole thing is reinforces the fact that when I said "as soon as it's fixed you'll go back to playing" is true.