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KoalaRomanov's avatar
KoalaRomanov
2 years ago

Unable to Install Sim City in Portuguese on EA Launcher

Hello! Some time ago I played Sim City on my PC, using the old Origin launcher. When I started the installation, I could choose several languages, including my native language, Portuguese. Since the ...
EA_Cath's avatar
EA_Cath
Icon for Community Manager rankCommunity Manager
2 years ago

Hey @KoalaRomanov ,

I believe what happened here is that you had a Portuguese version of the game with your EA Play subscription. You may have then purchased an English-only version and now that your EA Play subscription expired, the only version of the game left is the English one. 

If you purchased the game on EA services, live support should help you change your version and give you the one that has Portuguese language available: Contact EA Help

  • KoalaRomanov's avatar
    KoalaRomanov
    2 years ago

    Good morning! I have already contacted support via chat, and they refuse to help. I was redirected to the community/forum. I don't know what to do. ☹️

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