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Hi there,
Have you tried any troubleshooting steps yet? Also, could you please share a screenshot of the error message?
- 8 months ago
This is the issue i have also
- chicklit626 months agoNew Novice
Me too!
- LolloTK8 months agoSeasoned Newcomer
Hi,
I currently have the same problem with the same error message posted above.
I tried all the troubleshooting steps in the article: Games that won't download, install, or load in the EA app
Nothing works.
- EA_cuervo8 months ago
Community Manager
Hey @LolloTK & @heatmeng, thanks for the further information and screenshots.
Could you please try a clean boot to see if there are any programs running in the background that might be conflicting with the game? How to clean or safe boot your computer
Let us know how that goes,
- 88_K8 months agoNew Rookie
I tried a clean boot following the linked instructions. Even with all non-Microsoft services disabled I have the exact sequence of events occur. The error messages are the same.
- crazydoglady13246 months agoNew Novice
this issue needs to be fixed ive tried everything
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