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spongebub00's avatar
spongebub00
Newcomer
2 months ago

Accidentally redeemed my code on old laptop, can't get on my xbox

Worthylake Productions here, been trying to get in touch with support but I have not heard anything from them. I misunderstood the code redemption instructions, and accidentally redeemed the code on my laptop, which cannot run the game. I really want to participate on my Xbox One, but I can't use the code twice. I'd love to either get a new code, or switch devices with it so I can finally play. Any ideas would be really appreciated!

2 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi there. If your code was made for Xbox, you should be able to still download it on your console. Log into your Xbox One and view your recent purchases. You should see the download there.

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